1. Returns & Refunds

• All sales are final. We do not offer refunds or returns for change of mind.

• If your item arrives faulty or damaged, please contact us within 7 days of receiving your order.

• In some cases, we may require the item to be returned for assessment before issuing a replacement.

2. Shipping

• Orders are shipped via Australia Post with tracking.

• Oh Magnets is not liable for any lost, stolen, or damaged items during transit.

• Please double-check your shipping details at checkout—we are not responsible for delays or loss due to incorrect addresses.

3. Processing Times

• Orders are handmade and dispatched within 5–7 business days.

• During peak periods or for bulk/custom orders, please allow extra time.

4. Custom & Bulk Orders

• Custom designs and bulk orders must be confirmed and approved before production.

• Once production has begun, no changes or cancellations can be made.

• Please note: Colours may vary slightly due to screen display and printing materials.

5. Intellectual Property

• All designs, packaging, and product concepts are the property of Oh Magnets.

• Reproduction, distribution, or use of our designs without permission is prohibited.

6. Order Cancellations

• Orders cannot be cancelled once placed unless agreed upon by Oh Magnets in writing.